Shipping & returns

Everything you need to know about processing, shipping, and returns.

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Processing & turnaround

Most items are made to order and ship within 2–5 business days. You'll get tracking when it's on the way.

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Shipping

Free US shipping on orders $45+. A flat rate applies under that. Local pickup is available in Greenville, SC. International may be possible — ask.

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Returns & exchanges

Returns accepted within 14 days in unused condition. Buyer covers return shipping unless the item arrived damaged or incorrect.

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Damaged or wrong item

Something arrived damaged or not as ordered? Reach out within 7 days with a photo and I'll make it right with a free replacement or refund.

Custom & made-to-order

Custom and personalized pieces are generally final sale, but I'll always fix a genuine quality issue.