Shipping & returns
Everything you need to know about processing, shipping, and returns.
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Processing & turnaround
Most items are made to order and ship within 2–5 business days. You'll get tracking when it's on the way.
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Shipping
Free US shipping on orders $45+. A flat rate applies under that. Local pickup is available in Greenville, SC. International may be possible — ask.
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Returns & exchanges
Returns accepted within 14 days in unused condition. Buyer covers return shipping unless the item arrived damaged or incorrect.
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Damaged or wrong item
Something arrived damaged or not as ordered? Reach out within 7 days with a photo and I'll make it right with a free replacement or refund.
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Custom & made-to-order
Custom and personalized pieces are generally final sale, but I'll always fix a genuine quality issue.
